Frequently Asked Questions

What will the repair cost be to fix my appliance?

It depends on the machine. A Sub Zero built in with a sealed system issue could be close to $1000.00. Where as a simple drain pump may be less than $200. ​

Do I have to pay the Service Fee?

Only if you decide not to move forward with the recommended repair. If we repair there is no Service
 Fee.  You pay only for Parts, Labor and Tax.

What is your service area?

We cover most of the Valley of Sun. From Avondale to Apache Jct, and Sun Lakes to Scottsdale. Give us  a call.

My machine is older, should I have it repaired, or buy a new one?

Many of the older machines are built quite well compared to some of the new ones. Our Certified Technicians can recommend the best way to go. If your machine is going to give you problems and you should buy a new one, we will certainly tell you.

What forms of payment do you accept?

We accept Visa, Master card, cash and checks.

What is the warranty on your repairs?

We cover parts and labor for 90 days. Some parts may carry a longer warranty, for instance, some icemakers carry a 1 year warranty.

I have a Home Warranty, do I have to call them for service or can I call you directly?

In most instances you must call your Home Warranty.

Do you sell used appliances?

Yes we do! All our reconditioned appliances carry a 6 Month Warranty Parts and Labor.