From 382 reviews
Although, it took awhile because of parts being ordered, Tu came and did a very good job. My dryer sounds good and hopefully the door to my refrigerator will work properly. Tu took alot of pride in his work. He is a worker you can be proud …
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Our service guy was named TU he was fabulous he was in and out super courteous . Love his work ethic thank you for TU!!!!
Thanks Penny
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They were very knowledgeable and professional. I will definitely call them again.
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Tu was very good and went above and beyond. Beyers was responsive to my needs and as it wasn't an emergency, their response time was appropriate.
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Robert K. just left. He was here on time, and did the repair we needed in short order. He came with the parts we needed. He was polite and personable.
I don't know how you could improve on this service. Thank you, Robert K. and Beyer …
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Best repairman than the others who came before him.
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My repairman Brian was very professional with great customer service. My washer was not draining water from the washer bin. He explained the problem and fixed it in a flash. I would definitely recommend this company (and Brian) for any …
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Jesus was extremely professional, polite, and efficient. He was able to diagnose the problem in literally one minute. My wife and I were very impressed by his overall customer service ! Give this man a raise !
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Mark was very thorough and explained everything
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Thank you so much Joy for the 5 stars!
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Tu did a great job. He was able to fix my icemaker and diagnose a problem another tech was not able to do. He as professional, respectful and on time. I would happily recommend him to anyone who is looking for service going above and beyond…
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Beyer has done a great for us. The servicemn, Jesus, was very professional, friendly, fixed the problem, ordered part and returned in a timely manner to complete repair. We thank them.
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My Technation Bryan did an excellent job repairing my Washer and Dryer. He was right on
Time from the time he called to his arrival.. thank you Brian for coming and fixing my units 👍🏼
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Service person very professional, pleasant & efficient
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Thank you Thomas for your 5 star review!!!
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Just wanted to share my appreciate for the fantastic job that Hutch and RJ did on two different service calls. Hutch probably saved me $700 by fixing our washing machine and RJ was amazing in servicing and fixing our refrigerator. Very …
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Great Great Great!!! Beyer was referred to me by another appliance repair company (Ironically). I looked on google for a company that can fix dryers, the company I spoke to didn't come out to my area. They said to try Beyer. I"m so glad I …
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Thank you so much Nicole for letting the community know how we did!!!!
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Tu was amazing! I love Beyer appliance repair. Always go above and beyond for customers!
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Our technician, Robert was outstanding. He wore a mask, was very knowledgeable, professional, answered all of our questions and offered helpful tips. Thank you Robert and Beyer Appliance for your excellent service.
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Thank you so much Jannette! We appreciate you letting the community know the great job Robert did! Thank you again!
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I am 9 months pregnant and our refrigerator and freezer died Wednesday. I contacted my home warranty expecting service to be next week, and was immediately impressed with the office of Beyer Appliance contacting me right away and booking …
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Thank you so much Kendra for this AMAZING review!
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I wanted to give a 5 star rating for service provided by Trinidad Gastclum this morning. Very thorough and very helpful. Excelled at taking the time to walk me through the problem.
RJ was polite, knowledgeable and explained what was wrong with my microwave. He went the extra mile in clean up afterwards as well! Thank you!
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Very happy with the way these guys do business. Nicole went the extra mile to get the repair approved by the warranty carrier. Thank you! Very much appreciate your efforts!
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Thank you so much Alex!! Nicole is a gem and we a fortunate to have her as part of our Beyer team! I will make sure she is recognized for your review. Thank you again!
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Tu was professional, on time, helpful, and kept a clean workspace. He explained everything he did and fixed my dishwasher and fridge. Thanks!!
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Thank you Joanna. We appreciate you letting the community know the great job Tu did for you. I will make sure he is recognized for this review. Thank you again!!
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Robert my technician was on time, professional and answered ever question I had, his knowledge of my dryer was nothing less of exceptional. I would recommend Beyer and Robert again and again.
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Thank you so much Susan for letting the community know how we did!! Robert is a valued employee and I will make sure he is recognized for this review. Thank you again!
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This is an update to my original review for our Frigidaire professional series refrigerator .I waited a week to update my review until we were sure the fridge was cooling as it should The owner came out and finished the job personally as …
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Thank you so much Mrs. Nickelson! It has been our pleasure servicing your appliances! Our goal is for 100% customer satisfaction. Thank you again for allowing us the chance to rectify this for you!
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Tu C. Came out to repair our refrigerator, he was absolutely wonderful. Prompt, polite and extremely knowledgeable. He ordered the part and then installed it. Each appointment he was on time and went through everything with me. I would …
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Thank you so much! Tu is AMAZING!!! I will make sure he gets recognized for your review, Thanks again!
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the tech showed up on time, quickly diagnosed the problem, and offered his advice to replace the unit as opposed to fixing.
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Great company!!!! My experience with them was amazing. The young lady Alexis was so sweet and scheduled my appointment the next day and told me I would get a 20 min call before my repair guy came. RJ called 20 min to let me k now he was on …
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Thank you so much Debbie. RJ is an amazing technician and we are fortunate to have him on our team! Thank you again!
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My washer broke down and a service technician came out to asset the issue-- very knowledgeable and even notified 15min from when they would arrive. My machine had to be picked up for repair in the shop. I made calls for updates and customer…
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Thank you so much for you review!!!
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Brian worked on our dryer and he was very professional, nice and courteous. He completed the repair in a timely manner and I would recommend everytime! 5 stars!
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Thank you Robin for letting the community know the great job Brian did! We appreciate your feedback!
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Just had Jesus out for my fridge, he was friendly, QUICK and efficient! My fridge has never worked better. I have and would still recommend Beyer to my friends and family. Great service overall!!
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Thank you so much Lucy!
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Brian and Jesus went above and beyond to repair our dryer. They understood not having one is difficult and repaired it while we waited for more parts. Both of them were extremely professional, friendly and respectful. They also took Covid …
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RJ was a great dude. He wore and mask and was very clean. Did not cut corners, he got the job done right, even though it required ordering a part and coming back. The front desk was very nice and helpful when I was 5 minutes away from home …
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Thank you Kris! It is our pleasure serving your appliance needs! Thank you again!
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This company recently repaired our Samsung refrigerator.They responded right away to our need. The technician was RJ who knew right away what the problem was. He was professional and very thorough. Thank you Beyer's Appliance.
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Robert visited my home to address problems with a dishwasher. I would like to commend him, and his professionalism. He was thorough, solved the problem, and was very polite. You have an outstanding employee in Robert.
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Thank you Douglas! We agree, Robert is AMAZING! Thank you again for letting the community know the great job he did!
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Brian is awesome!
Beyer Appliance Service was selected by my home warranty company, and I got lucky. Brian arrived at the start of the arrival window, and called ahead to let us know. This was while Covid 19 concerns are raging, and my wife…
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Thanks Ricardo! We agree, Brian is AWESOME!! Thanks again!
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Professional and prompt service. Technician (Mr. Tu) was knowledgeable and resolved the problem with the refrigerator quickly. Top flight service!
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Thank you Glenn! Tu is Amazing and we are proud to have him as part of our Beyer family! Thank you again!
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We got our washer repaired by Brian. Very professional and efficient.
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Thank you Laurence!
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RJ did a wonderful job in fixing our whirlpool side by side refrigerator. We had an issue with ice maker and he did an amazing job .
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Just want to say how happy we are with the service Brian provided for our drier.
Our tech, Tu was quick and pro. Fixed the refrigerator; was on time and pleasant. Thanks.
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Thank you John! Tu is one of the BEST! Thanks again!
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I use my home warranty to have my dryer and stove top not working. Mark called me earlier than expected and was very understanding that I was not home yet. He had me contact him when I was on my way home. I did and he was ready to work when…
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gOOD PROFESSIONAL SERVICE
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Tu came out and was able to determine the problem with our refrigerator and order the parts needed. 2 days later, he came back out and replaced. He was friendly and got the job done!
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Had a wonderful experience with Beyer Appliance. From the office staff, delivery from Trinidad and Anthony who had to come out and fix a minor repair their company preformed with great professionalism! aand and
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RJ and the ladies in the office were amazing. So nice, instantly helpful, and worked out my issues super quickly. I bought a new fridge with them as well and will buy every appliance through them from now on! I am posting this same review …
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Tech Brian was very good at his knowledge of his appliances he serviced our microwave many components and I was curious! He didn’t mind my presence and made me knowledgeable of what he was checking out on the unit until found the problem …
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Awesome service! I had an issue with my refrigerator and technician RJ was assigned to my service request. He was very professional and knowledgeable. He explained me everything he was going to do, step by step. We had to wait for parts but…
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Thank you so much Erika!
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Office manager was very efficient and professional setting up my appointment. RJ is a skilled technician and explained the problem with my appliance. Was very courteous, knowledgeable and professional . Thank you for your service in our …
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My Tech was Jesus Duran and he was awesome!! Very helpful, courteous and really went beyond to help me out!! Would definitely use him and Beyer again!!!!
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Robert twice tried repairing our old washing machine, but the machine wasn't cooperating. Brian delivered and professionally installed our new washing machine, which was reasonably priced. The business responds quickly, and their employees …
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Thank you so much for the 5 star review!
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Was assign Beyer through my home warranty. The day of the appointment Mark called to tell me he was on his way, which was very helpful since I have 2 dogs (70 lbs+) to put in a bedroom while repair was complete. Mark arrived when he said he…
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Thank you so much Nicole! We appreciate you letting the community know how we did! Mark is a valued employee and I will make sure he is recognized for this review! Thanks again!
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I've read the negative reviews on this site and I am honestly shocked. My experience was the complete opposite, from beginning to end. The receptionist who scheduled me was friendly and got me in right away. The tech Tu that came out was so…
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Thank you Lacy for letting the community know how we did! I can not wait to share your review with the staff! Thanks again!!
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I have been using the services of Beyer Appliances for several years ... for the refrigerator, stove and washing machine. The office staff is always courteous and the technicians have always been on time, friendly and clean. I highly …
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Thank you so much Lynne! We are just a call away for your appliance needs! Again thank you!!
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Great people to work with. They all were nice and courteous. They kept us updated with the timeline. Brian delivered our appliance. He was very nice.
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Thank you so much for the 5 star review Jigna!
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I highly recommend Beyer Appliance!! Great customer service, quick to come out and repair my washer and they didn't leave their mess behind!! Thank you Beyer Appliance!! I will definately use you again!
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Thanks for the 5 stars Julie!
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Mark from Beyer Appliance came to repair our gas dryer this morning. He was friendly, professional, and he diagnosed the issue quickly. When Mark determined that he didn’t have a suitable replacement part with him, he called a local supply …
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Thank you so much Diana! I appreciate you taking the time to let the community know the great job Mark did! I will make sure he is recognized for this AMAZING review! Thanks again!
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Jesus came out last month to fix my ice maker and was back again today to replace the heating element on my samsung dryer. He quickly identified the problem and was in and out in 30 minutes. He also has very good customer service skills. A …
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Thank you so much Thomas! Jesus is an amazing technician and we are fortunate to have him as part of our team! Thanks again!
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Tu did an outstanding job on repairing our refrigerator and wash machine. Very polite and cleaned up when he finished. I highly recommend Beyer Appliance.
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Thank you so much Hank for letting the community know how we did! I can not wait to pass along your review to Tu! Thanks again!
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I have been having issues with my washing machine for a few months and everyone at Beyer has been amazing to deal with! Brian was super helpful and went above and beyond! Thank you Beyer for the great service!
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Thank you so much Brandi! I can not wait to share your review with my staff! Thanks again!
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Jesus called ahead to let us know he would be arriving in 10 minutes and he showed up promptly 10 minutes later. He was very professional, courteous, and personable. He told us what to expect, that the job would take about 45 minutes and he…
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Lynette thank you so much! I was very eager to share your review with Jesus! Thank you for letting the community know how we did!
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Thank you Jesus for a job well done! We appreciate your work. Friendly, kind, honest and punctual... I highly recommend Byer Appliance.
Just wanted you to know Terry Noel was out to fix my refrigerator yesterday. He did great job, was fast, knowledgeable, and courteous. If we need work done on another appliance we wony hestitate to call home warranty and rrquedt Terry and …
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I had Beyer come out and fix the handle on our refrigerator. How it broke off, no idea. But how the fixed it, solid. The tech who came out was Tu and he did a great job. Very efficient, showed me what was broke and his recommendation. …
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Thank you so much Denise for sharing your experience with Beyer Appliance. We are lucky to have Tu as part of our team and I will make sure he gets the recognition he deserves. Please let us know if there is anything we can help with in the future! Thanks again!
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Our appliance repairman, Tu, was excellent! His professionalism, expertise, and expeditious manner, made our experience very good. We now have two working ovens, and will soon have, a working microwave/convection oven. I highly recommend …
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Thank you so much Jack for this AMAZING review! I will make sure to pass this along to Tu! Thanks again!
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Edit: Changed my rating from 1 to 4 stars. Got a call from the owner and they sent someone out first thing the next day. Refrigerator is working again. While it shouldn't have happened, they did try to make it right as quickly as possible. …
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Mr. Patton, I was very sorry to hear about the negative experience you had with our scheduling department and apologize. This is surely not what we'd like to hold ourselves to when it comes to the quality of our service. I appreciate you giving us the opportunity to make this right as our dispatcher felt very bad for the confusion and would like to apologize as well. Your time and business is much appreciated and we thank you again.
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I highly recommend Beyer. Steve has been to my house a couple of times since my wife and I moved into our new home and has helped us get the refrigerator (ice maker / filter) properly running, as well as, checked out the microwave and …
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Thank you so much for your review! We do have an AMAZING team here at Beyer Appliance and they were thrilled to see the great review you left! Thank you again!
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Diamond respectfully answered all of my questions that I had about my washer. It was a pleasure to speak to her! I felt welcomed right away. Thank you for your best customer service. 👍🏻
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Thank you Desirae! We agree! Diamond is a pleasure to have on our team! Thank you again for taking the time to let the community know the experience you had with Beyer Appliance!
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Thank you Beyer Appliance for all your hard work! Let me first start off with the office staff. I spoke to Molly and Nicole throughout my entire process. They were informative and so sweet, they kept me updated and even called me with …
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Thank you so much Mandy! I could not wait to share your review with my staff, You absolutely made their day! Thank you again!
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Timely professional knowledgeable service. Far exceeds my experience with a previous company
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Thank you for your comment!
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An amazing experience! Honest and thorough. I 100% recommend!
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We can fix just about anything.
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R J was at my home today to repair my Samsung oven. He is an extremely pleasant man and he did an excellent job repairing my oven. He was quick, efficient and a pleasure to work with.
Our Tech, RJ was fantastic, I have been in the Institutional Food Service equipment business for 40 year's. RJ is a outstanding tech, took care of problem right on time, parts came in as scheduled.
Would have liked to hear back, or have been updated on my parts being arrived and when to reschedule service. The tech Tu was very nice and quick. He was in and out and did an amazing job.
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Warranty company recommended Beyer; RJ was tech, did great job analysis of problem and solved the issue. Even helped clean behind refrigerator (my wife appreciated that). Well done!
I would like to submit a commendation for your excellent tech – Hugo; Hugo was diligent and relentless in pursuing the solution to our issue....While it took several visits and multiple parts to finally fix the washer, Hugo researched and …
read moreService tech was on time, courteous, neat and clean..........Good contact with and from the office to make the necessary arrangements.
He was very professional and got the job done quickly.
Absolutely fabulous service! Very understanding, humble and helpful technicians. Will choose again!
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Thank you for the 5 star review! We hope you pass on our name to friends and family when they need assistance with their products, or when looking for something for their home!
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Had a fantastic experience with Beyer. Everyone from the appointment setter to the technician was friendly and courteous. The service tech called before he arrived and went beyond my expectations. Definitely would recommend!
The tech that came out to look at our dryer was prompt, professional and efficient.
They were great at the follow up.
Dependable service every time we've needed them
We would definitely recommend Beyer Appliance to our friends.
The repairman that came to our house was very knowledgable and very competent.
Great tech! Very professional and fast.
I already sent a very detailed review. Did you receive it?
The repair schedule was easy. Commitments were all met, arrival time was prompt, and repairs were fully done on the spot. The repairman was very well informed and friendly. Several appliances needed repairs and all were performed by one …
read morei had a dryer go out. my homeowner warranty service had beyers contact me. i was contacted immediately with service the next day. very professional tech came out fixed it promptly. knew exactly what he was doing. showed me how far from…
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TECHCIAN was very friendly. He did great job on our waer
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Thank God for our small businesses. America needs more like this
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I had Beyer out today to repair our freezer. I'm shocked because the experience was so fantastic. Justin called on his way (as I had requested), showed up on time, was incredibly polite and answered all of my questions (I had many), and …
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Thank you so much for this review, Jamie, and thank you for using our services – we so appreciate it!
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Great guy that does nothing but top notch quality. . Highly recommended.
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