Very professional and solid communication. Scheduler and tech were in sync, and tech was at the house at the early part of the service window. Nice touch and better than I expected.
Thank you Hilber for this amazing review! Our staff works hard everyday to bring the community the best customer service possible. They will be thrilled to see your review! Thanks again!
They responded shortly after they were contacted. The gentleman that came out was very professional and knowledgeable. My washer was fixed right away. Thank you!
Thank you so much for taking the time to write this review Michele! We appreciate you sharing the experience you had with Beyer Appliance Service!
Jesus was pleasant and knowledgeable – explained the issue and repaired the cooktop with one quick visit.
Previous service company had been here seven times with zero resolution.
Thank you Jesus and thank you Beyer Appliance Repair!!
Thank you so much Rita! We put customer experience and satisfaction as our priority! Our staff will definitely be happy to read what you wrote! Thank you again!
Thank You Miriam! Let us know what we could have done for 5 stars!
Dan and team are great to work with – very customer-centric! Nicole was absolutely a pleasure to deal with, and she answered my questions patiently and completely (on a Saturday, no less)! They give you lots of options to best address your …
Thank you for taking the time to let us know how we are doing Wallace and for choosing Beyer Appliance Service! Let us know if there is anything we can help with in the future!
Jesus came out and quickly determined that our oven control panel was no longer working. He originally thought that it could take up to 3-5 business days to order the part and install it. Instead he looked up the closest warehouse (6 mi …
EXCELLENT service!!!!!! RJ is amazing and if you can request him, I highly suggest you do. This is my second time using them and they truly are professionals and the very best!
This review is based solely on Jesus D’s customer service because unfortunately my washer is still not fixed but I’m not sure if it’s due to poor communication with home warranty company or what. I also had another guy come out to “fix” it …
Quick turn around time and solved the problem. Didn’t have the part that was needed, left and came right back and the stove working! Tech name Tu C
Responded promptly and had the part installed first thing following morning
Our technician was Mr. Tu. He was very knowledgeable about my Samsung refrigerator and gave me clear explanation of his diagnose of the problem. His work was quick, clean, and thorough. I was impressed! Do you have a problem with Samsung …
Ty is amazing. We always request him when one of our Viking appliances need to be repaired. Ty is knowledgeable, efficient and friendly.
On the Friday before Easter, I discovered that my refrigerator felt warm. I was going to be hosting Easter at my house & I knew I had to get my fridge fixed ASAP! After calling two different places that were fully booked they one referred …
Mrs. Smith, please accept our apologies. We reached out to you on Monday and sent our Production Manager Jake out to personally service your refrigerator. Jake has reported back to me that everything is repaired and that the final parts were installed yesterday. Again please accept our apologies, and for allowing us to come back out and make it right. Thank you.
Beyer Appliance was dispatched by my home warranty company to resolve an issue with my refrigerator. The technician, RJ, was very professional and patient and did a thorough diagnosis. The needed part was ordered and very soon RJ returned …
Timely professional knowledgeable service. Far exceeds my experience with a previous company
Thank you for your comment!
Timely professional knowledgeable service. Far exceeds my experience with a previous company
Jesus, the repair technician, went the extra mile to repair our appliance. Great service,
Professional, and he saved us from a much bigger problem. Thank you. Great job!
Awesome customer service and knowledgeable technician. I had Tu out for my dishwasher thru Oneguard Home warranty, he fixed the issue promptly and even cleaned out my filter for me. Angelic at the office was very nice when she scheduled my …
GREAT. R.J was on time and FANTASTIC. Very knowledgeable and thorough. He was able to fix the problem with some ingenuity. THANK YOU.
AMENDMENT : First thing this morning, (less than 24-hours after my review\rant) Dan, the owner called and profusely apologized for my experience . He assured me a new technician would be out to fix the dishwasher or would personally come …
Thank you, I truly appreciate you allowing us to make this right, and apologize again.
Love Beyer Appliance!! I had originally called them last February for my washer and now my fridge has taken a dump. Tu came out same day and my fridge is working great. I did wait 3 days before I wrote a review because I wanted to make sure…
An amazing experience! Honest and thorough. I 100% recommend!
We can fix just about anything.
The service I got from Beyer much exceeded my expectations. The technician RJ was always on time and was extremely knowledgeable and helpful. After he fixed my refrigerator he made sure all my questions were answered and that everything was…
Beyer was contacted to fix my fridge, and dish washer. The office staff was always super friendly and my tech, Jose, was awesome. He was knowledgeable, polite and punctual. Great company, will definitely recommend.
Our oven went out. We were able to set up an appointment to get it looked at the next day. RJ came over and quickly diagnosed what was wrong with the oven. Luckily they already had the part and were able to come back a day later to fix the …
R. J. was on time, polite and fixed the dishwasher ! He even gave us some tips about the machine that we didn't know about. Would definitely recommend R.J. and Beyer Appliance!
The only thing that could make this company a perfect 5 stars is if they offered Saturday appointments for us people that work.
Beyer was setup through my home warranty company. RJ arrived early and quickly diagnosed the issue with the microwave. He was able to replace the broken switch quickly. He was very pleasant to talk with and cared about my experience. He …
RJ was on time, professional, and pleasant while fixing our fridge. Even with a mix up with parts, he was able to fix same day. Very satisfied with the experience and would recommend him to anyone.
RJ was professional, worked quickly, and provided a detailed summary of the issue and what we could do to avoid future dishwasher breakdowns. I would highly recommend Beyer Appliance Service and RJ.
R J was at my home today to repair my Samsung oven. He is an extremely pleasant man and he did an excellent job repairing my oven. He was quick, efficient and a pleasure to work with.
RJ came by right on time a fixed our oven in a very timely manner. He took the time to teach me how it works and how to troubleshoot it myself. Excellent job.
Our Tech, RJ was fantastic, I have been in the Institutional Food Service equipment business for 40 year's. RJ is a outstanding tech, took care of problem right on time, parts came in as scheduled.
RJ was very thorough and friendly and found exactly what the problem was! Thanks RJ!!
I had few visits from Beyer through my home warranty company. My last visit technician RJ is really good, very professional and make every effort to identify and fix the problem.
Alex Vega was on time, polite, professional and incredibly efficient. He found and fixed a shorted wire on my > 10 year old, built in microwave in just a few minutes. I thought I was going to have to buy a new microwave and cabinetry. He …
This page has great service! RJ was professional, and personable and fixed my dishwasher so quickly. Thank you!
First guy that came out couldnt find anything wrong with my Dryer he didnt really look to well . I will admit I was very upset I had taken the day off work for this apt. The Company arranged for another guy Alex Treyo. He came out said we …
Tu came out today and repaired our washer that stopped spinning and draining. He was quick, kept me informed about how the testing of the machine codes was going, and confirmed the pump needed to be replaced. He had the part on his truck, …
Tu fixed our oven today!!!! He is very warm, kind and professional. He has fixed our ice maker previously.
Raul did a great job repairing our washer. The office followed up to let me know that due to unexpected staffing issues he was running a little behind but still made it during the window provided. He was able to repair the washer in under …
I had RJ come out to my house to fix my oven. At first, he reset the oven (unplugged and plugged it) and the error message went away. Once I ran the oven after he left the house, the error message appeared again. I called him right away, …
Nicole and Tony from Beyer Appliance were awesome! The technician was not able to make the time frame the first visit (which is not normal). Beyer sure made up for it! They came out immediately, repaired my appliance in 24 hours and it …
Please accept our apologies. Thank you for taking the time to tell us how we are doing. Our technician was running behind. It is our policy that customers be called if the tech is running behind so that customers can make the decision to wait, or reschedule, unfortunately that did not happen.
Thank you Tu! You diagnosed the problem with my microwave in less than 16 seconds; the cooling fan was defective & needed replacing. Although the needed part wasn't on his truck, Beyer called me when it came in (within 4 days), and …
RJ was great. Repaired microwave in a flash. Explained every step of repair and showed me damaged parts and new parts being installed. he was on time and called when on his way. Thank you!
I had Tu and Raul come to my house this morning to fix my washer machine. I gave a 5 star review because both gentleman were very polite, professional and they worked great as a team. They fixed my washer machine within 1 hour and they pre-…
Warranty company recommended Beyer; RJ was tech, did great job analysis of problem and solved the issue. Even helped clean behind refrigerator (my wife appreciated that). Well done!
Beyer was sent out by warranty company. Technicians were very friendly and knowledgable. Repaired washer and dryer very timely. I would recommend them
Great company, knowledgeable technician, just wish they were open on the weekends to work better with my schedule.
He came on time and was respectful and pleasant. He was able to diagnose the problem quickly and has the part in his truck and it was fixed the same day. Really pleased with the entire experience
My home warranty used this company, and their technicians were kind, respectful and did the job! They technicians took the time to make sure the wall were not touched as the carried my washing machine up the stairs and assisted me with my …
On time. Courteous and professional. Jesus did a great job!
RJ And Alex were wonderful they were detailed and showed us what was happening. They were courteous and polite. They told us what the expectations would be next. I appreciate them coming out.
After 3 companies coming out previously for my washer in a period of a year and saying there was nothing wrong- or losing my paperwork- I finally got connected with Beyer through AHS. I am so glad I did! They came out, diagnosed my washing …
This company has superior customer service! They made sure everything was done quickly and correctly. They were very easy to deal with and they were able to complete the job for me in a very timely manner.
Michael J Mebs
My home warranty company had previously sent technicians from another appliance repair company to fix my microwave oven. They came out five times, and they were unable to fix the problem. Finally, they sent R.J. from Beyer Appliance Service…
I was referred to Beyer by my home warranty company because I guess I didn't have enough coverage on my fridge. I would recommend this company to everyone. Their staff is very friendly and I appreciated getting a call from the technician Tu…
I had a wonderful experience from beginning to end with Beyer Appliance. Our warranty had previously sent out 2 different companies that had no idea what they were doing on our Sub Zero refrigerator. Beyer's tech came out and knew right …
Initially I had written a frustrated review, however after getting a hold of the manager, it became clear that it was a communication misunderstanding and they did everything it took to make up for the problem. They did a wonderful job!
Came diagnosed the situation, ordered part and less than 2 weeks came back took care of the problem and our refrigerator works great! Great customer service, they were kind and understanding to our situation.
Beyers is amazing. They made sure everything was fixed correctly the first time. They also were concerned about safety!!! Love them!
Quick, courteous, and friendly! Jesus was awesome!
Excellent Customer Service. Excellent job at our house on multiple occasions for different appliances. Highly Recommend.
Courteous, efficient, honest. Especially appreciate being able to track the technician during the day so I had a better idea of when to expect him during the time window I was given.
Great service, very knowledgeable technician had our washer fixed in no time. Highly recommend Beyer Appliance Service.
Excellent, professional and such courteous service. Found the problem, and fixed it immediately. Highly recommend Beyer!!!
I was lucky enough to have Trinidad service our house. He was extremely professional and courteous (especially to our toddler!). We really appreciated how well he explained the issue and how quickly he resolved the issue and completely …
I would like to submit a commendation for your excellent tech – Hugo; Hugo was diligent and relentless in pursuing the solution to our issue....While it took several visits and multiple parts to finally fix the washer, Hugo researched and …
Beyer Appliance Service sent out their tech, Hugo, to take care of our dishwasher problem under a warranty agreement. He was such a great person and represented his company so well. Hugo is polite, became fast friends with my dog, and made …
Service tech was on time, courteous, neat and clean..........Good contact with and from the office to make the necessary arrangements.
He was very professional and got the job done quickly.
I was so impressed with your technician John today I had to let you know! John is both knowledgeable and efficient,answering all my questions.My oven and dishwasher were up and running again quickly. I'm not one to usually do reviews, good …
Absolutely fabulous service! Very understanding, humble and helpful technicians. Will choose again!
Thank you for the 5 star review! We hope you pass on our name to friends and family when they need assistance with their products, or when looking for something for their home!
Had a fantastic experience with Beyer. Everyone from the appointment setter to the technician was friendly and courteous. The service tech called before he arrived and went beyond my expectations. Definitely would recommend!
I have to say that I was so impressed that Beyer was able to get a technician to my home the next day, for both my dryer and my microwave. The technician they sent, Hugo, was not just professional, but was personable, kind, and friendly and…
The tech that came out to look at our dryer was prompt, professional and efficient.
They were great at the follow up.
JOEL & MICHELLE A
Dependable service every time we've needed them
HEIDI AND RONALD G
We would definitely recommend Beyer Appliance to our friends.
The repairman that came to our house was very knowledgable and very competent.
Great tech! Very professional and fast.
I already sent a very detailed review. Did you receive it?
The repair schedule was easy. Commitments were all met, arrival time was prompt, and repairs were fully done on the spot. The repairman was very well informed and friendly. Several appliances needed repairs and all were performed by one …
i had a dryer go out. my homeowner warranty service had beyers contact me. i was contacted immediately with service the next day. very professional tech came out fixed it promptly. knew exactly what he was doing. showed me how far from…
TECHCIAN was very friendly. He did great job on our waer
Thank God for our small businesses. America needs more like this
Beyer Appliance was assigned through my Home Warranty company to repair a cook top and fridge. John, the technician who came out to the house was very helpful in ordering the parts and returning to repair. Additionally, he was professional …
I had Beyer out today to repair our freezer. I'm shocked because the experience was so fantastic. Justin called on his way (as I had requested), showed up on time, was incredibly polite and answered all of my questions (I had many), and …