From 572 reviews
Tu replaced our compressor and was great. Very professional and knowledgeable. He knew right away our compressor went out and told us that it was under warranty as well! Thank you for your great skills and commitment to customer service. …
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Our service repairman Tu was amazing. He was on time at the beginning of service window. He was friendly and made our refrigerator work until necessary part could be ordered and shipped. He saved our family from living out of coolers. Would…
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Tu was excellent when trying to fix our refrigerator. He was perserverant as he had to try many different things to get it to work. He saved us from having to get a new refrigerator. Thank you Tu. Much appreciated.
Service: Repair …
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Response from
Thank you so much for your review Wesley. Please let us know what we could have done better to make it 5 stars for you! Thanks again!
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Home warranty company sent Beyer out to take a look at our refrigerator. Tu was fantastic. He diagnosed the problem immediately and got the part ordered. New part came in and he promptly came back out to install it. I highly recommend …
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Thank you so much Brian for the 5 star review! Tu is an amazing technician and I will make sure he is recognized for your review! Thanks again!
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The gentleman was courteous and told us all what part it was it came back in he came in in less than 20 minutes it was in fixed and then he was out the door great job thank you very much.
Service: Repair refrigerator
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Thank you so much Mike!
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Jesus was great and professional! Thank you so much for getting my dishwasher back up and running so quickly and easily!
Service: Repair dishwasher
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Bianca thank you so much for your review! I will make sure I pass this along to Jesus and he is recognized for the great job he did! Thanks again!
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I opened a claim with my home warranty company for my ice maker, they assigned Beyer. Beyer called to set up the initial appointment quickly. RJ came out and found the issue and got the parts ordered. Within a few days parts were in and …
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Tu is a rockstar. He tracked down the problem to our built in microwave and fixed it in no time. (parts took a while-but that's life). He's definitely an appliance Ninja!
Service: Repair microwave
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This is an awesome review! Thank you so much William! Tu is absolutely a rock star here at Beyer. I will make sure he is recognized for the great job he did! Thanks again!
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Russell was out today and fixed my Samsung dryer. Fixed in no time and made sure his work area was clean before leaving.
Good conversation and quality guy.
Will repeat business when needed, and request him. Give that man a raise lol
Service…
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Thank you so much for your review Derek! I will make sure I pass this along to Russell and he is recognized for the great job he did! Thanks again!
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Brian, what a great Tech. ! he took his time to explain in detail what the problem was with my dryer. He is very knowledgeable and reliable. I am very satisficed how this company handled my problem and the service they provide. For sure I …
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Thank you so much Miguel!
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Steve rapidly diagnosed the problem with the freezer's ice maker. Photographed it; ordered the necessary part; scheduled the return visit; removed the bad part; installed the new part and the new ice maker immediately filled itself and …
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Thank you so much for the awesome review Rick!
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Mark was on time, friendly and knows his business.
He quickly diagnose the problem had the replacement parts on hand and had our stove up and running.
We are extremely satisfied with the work that was performed and would highly recommend …
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Thank you so much for the 5 stars Blaise and letting the community know the great job Mark did! I will make sure he is recognized for your review. Thanks again!
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The tech was very professional and on time. TU had my ice maker up and running in minutes. Nice to know there is still people that care about customer service. Thank you Beyer and Tu.
Service: Repair refrigerator / freezer
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Robert thank you so much for your review! I will make sure Tu is recognized for your review! Thanks again!
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My Warrenty company told be I would hear from Bayar and did so within one day. Tony one of their senior guys came the next day was on time and found the smallest of plastic screws in the engine that was causing the problem – he was polite …
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Thank you so much Steve for letting the community know the great job Tony did! I will make sure he is recognized for this review! Thanks again!
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Very prompt service. Service man was courteous and neat. He really knew what he was doing and fixed the dish washer perfectly.
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Contacted Beyer appliance because my refrigerator wasn’t working. Tu quickly came out diagnosed the problem. Once the parts came in, Tu returned and repaired it, like new. I’ll definitely be referring Beyer appliance repair to all my family…
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Thank you so much James for the 5 stars! Tu is an amazing technician and I will make sure he is recognized for this review! Thanks again!
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Excellent customer service and communication!! Professional technician sent to our home. Highly recommend!!
Service: Repair dishwasher
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Thank you so much for the 5 star review!
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I can not speak highly enough about Brian and his repair of my washer. He was fast, efficient, friendly, and knew right away what part needed to be ordered. He came back and installed it a day later,. Talk about great customer service.
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Thank you so much Cheryl for the 5 stars!! I will make sure Brian and my staff are recognized for your review. Thanks again!
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I worked directly with Nicole over the last couple of days. She helped me work through a home warranty claim for my washer and she went above and beyond to do all the homework and phones calls so that i didn’t have to. Her attitude was so …
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Paul, thank you so much for taking the time to let us know the great job Nicole did! I will make sure she is recognized for your review! Thanks again!
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TU showed up right on time and got to work immediately. He quickly diagnosed the dryer issue, made the repairs and re-assembled the dryer. He took the time to explain the problem and what he did to fix it. So glad I pushed the warranty …
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Thank you so much Matthew for this awesome review! Tu is an AMAZING technician and I will make sure he is recognized for your review! Thanks again!
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This is an amazing company. I was in a very difficult spot it getting my washer fixed. Prior to Beyer Appliance Repair coming out I was at work with my warranty company, two vendors that promised to come do the work and didn't. I walked …
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Thank you so much Robert for letting the community know the great job Russell did! I will make sure he is recognized for your review! Thanks again!
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Andrew was was very polite cleaned up after himself as he was done he was very professional he found the leak that the first company that was in my house swore that there wasn't one so I'm extremely pleased with these folks you want to give…
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Thank you so much Tony for letting the community know how we did! I will make sure Andrew is recognized for your review! Thanks again!
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Our dryer stopped heating up and wasn’t working and we couldn’t figure it out. Jesus came out and absolutely tore my dryer apart. All I heard was drilling, whirring, parts shuffling around. I saw parts in the hallway coming out and just as …
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Thank you so much Angel for this awesome review!! I will make sure Jesus is recognized for this review. Thanks again!
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My technician was Tu. Fast, efficient and professional. Great job Tu!
Service: Repair refrigerator / freezer
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Thank you Helen for letting the community know the great job Tu did! I will make sure he is recognized for your review! Thanks again!
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Just wanted to let you know that Tu took care of my freezer a few weeks ago. He was fast and efficient. Problem solved!! Great job Tu.
Our ice maker was leaking water and it froze the ice maker. Our service technician was Tu, and he worked on our freezer. He came masked up, didn’t even have to ask, which we appreciate since we have someone who is immune compromised in the …
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Thank you so much Gregory! Tu is an outstanding technician and I will make sure he is recognized for your review! Thanks again!
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We found Beyer through our home warranty company. We had a different company “working” on our refrigerator. It’s been broke since February. Our experience with Beyer was amazing from their communication, to scheduling to the men who did the…
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Thank you so much for your review Debra!
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Anthony has been here twice for repairs. First on the freezer, second on the cooktop. Both times Anthony did an excellent job on complicated repairs. I highly recommend Anthony and Beyer Appliance.
Services: Repair freezer, Repair stove / …
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Thank you so much Ann! I will make sure Anthony is recognized for your review! Thank you again for letting the community know the great job Anthony did!
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Tech Mark came today for a scheduled appointment on a dishwasher. On time, very professional, and did an excellent job!
Repaired ice maker. Terrific experience with repair done by TU. A real people person that understands his trade and what it takes to satisfy a customer.
Services: Repair refrigerator / freezer, Repair freezer
Response from
Thank you so much Ken! I will make sure Tu is recognized for your review! Thanks again!
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The technician (Trinidad) did an excellent job of explaining & completing the repair. He was very professional & personable.
Service: Repair refrigerator / freezer
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Thank you so much Barbara! Trinidad has been with us over 25 years and is such an amazing technician. I will make sure he is recognized for your review! Thanks again!
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Their service was fast and friendly. I would call them anytime I needed a repair.
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My home warranty company often used Beyer appliance when things aren’t working correctly. They don’t always use Beyer but when they do I always know I am getting quality work and excellent customer service. Their techs are amazing. My …
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They are always very nice and they are trying to fix the problem but unfortunately they have not correctly diagnosed it. Maytag is the worst appliance.
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Exceeded my expectations on evaluating my washer. From the technician to the office personnel, very professional and helpful. In the future I will be calling them when needing a appliance repair!! The customer service is great!!
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Thank you so much Kathi for letting the community know how we did!
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Very professional, would recommend.
Service: Repair refrigerator
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Thank you so much for the 5 stars Brandon!
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Trinidad did an excellent job. The washer runs better than it ever has, and doesn't leak! Thank you again AHS and Beyer!
Service: Repair washer
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Your service, your technician and your follow up is fantastic!!!
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Very professional technician shared the issue of why my microwave leptons tripping fuses and even showed me the part he replaced!
Service: Repair microwave
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Thank you so much Patty! I appreciate you letting the community know how your service went. Thanks again!
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Professionalism, technicians are friendly.
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Jessica is a true professional who takes pride in her employment! She was the voice of reason from Beyer Appliance Repair! She took the time and listened to my concerns.
Leading by example is a great trait and hopefully, others within her …
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Thank you Dan. We are proud to have Jessica on our team here at Beyer Appliance. I will make sure she is recognized for your amazing 5 star review! Thanks again!
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Brian was here today to repair dryer and to give maintenance to washer and dryer. He was polite with great customer service. Really great guy and service provided!!
Service: Repair washer / dryer
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Thank you Yasmin! Brian is an amazing technician. I appreciate you letting us know how your service went, I will make sure he is recognized for this review. Thanks again!
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I absolutely love this company for one reason; the technician Jesus! This gentleman has an outstanding personality and his skills and service are second to none. I highly recommend him and Beyer Appliance Service!
Service: Repair freezer
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The light stayed on in the refrigerator. This problem was addressed a year ago by another repair service, who did little and the issue returned.
The tech from Beyer Appliance, Tu C. came out and solved the problem with new parts. Tu C. was …
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Thank you so much Tom for your review! Tu is an amazing technician. I will make sure he is recognized for your review. Thanks again!
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We are very please to have dealt with Beyer Appliances Services. Mr.Tu is a very serious and knowledgeable professional. He came to our house,and even tough his list was great, his attitude and work ethics were to be admired. Thanks Mr. Tu
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Thank you so much Carlos for this AWESOME review! Tu is an amazing technician and I will make sure he is recognized for this review. Thanks again!
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The representative Andrew was polite, knowledgeable and clean. I was very happy with the work he did.
Service: Repair washer
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Thank you so much Kathy! Andrew is an AMAZING technician and I will make sure he is recognized for your review! Thnanks again!
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Our dryer broke...We contacted American Home Shield and BEYER APPLANCE responded immediately! Andrew was totally professional, completely thorough and was able to turn around the repair within 24 hours! I believe he went out of his way to …
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Jackie thank you so much for your review! I appreciate you letting the community how we did! Thanks again!
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RJ! What a wonderful technician! Very knowledgeable, very informative! He gave us all kinds of tips on top of fixing our gas oven! I won’t have anyone else to fix anything-just RJ!
Service: Repair stove / cooktop
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Victoria I could not agree more! Rj is an AMAZING technician and I am proud to have him on our Beyer team! Thanks for the review!
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My refrigerator required service to fix a temperature alarm problem. The technician who performed the service was proficient in his trade, competent, courteous and prompt. Beyer Appliances office personnel were also courteous and …
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Thank you so much for your review Ram! I appreciate you letting the community know how we did! Thanks again!
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Great service, appreciate the professionalism. Called them out for my dishwasher, reasonable price to fix it. It is working like it should now. Would recommend.
Service: Repair dishwasher
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Thank you so much Jeff for this AMAZING review!
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Service covered on our home warranty plan, had to wait a few days for appointment. Service was done professionally and ice maker works great
Service: Repair refrigerator / freezer
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Thank you Kenneth!
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Wonderful, pleasant experience. I appreciate the time the tech took to explain to me the issue and what he was going to do to fix it. I am high Risk for Covid and Brian made sure to wear a mask and shoe covers. Office lady was very nice as …
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Thank you so much Sandy! Brian is an amazing technician and I will make sure he recignized for your review! Thanks again!
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Brian is the best ! He's so informative and just exudes well being. I really appreciate his time and effort. Thank you.
Service: Repair washer / dryer
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Thank you so much Amela! I will make sure Brian is recognized for this review! Thank you again for letting the community know we did!
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Tu came here and diagnosed the problems were having with the washer and the refrigerator. He ordered the parts and came back. He cleaned everything. He explained everything and he was very professional. Thank you Tu for such a wonderful …
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I purchased a used dishwasher from them and it had some issues. We brought the appliance back to them and after they inspected it we got a full refund. I gave them 4 stars because they handled th issue. But we did get a lemon.
Service: …
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I had an appointment today for an oven repair. Mark was not only on time, but he showed up a little early which was great. He made an assessment and said he’d have to order a part. Left—then came back. Said he looked at a diagram of my …
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Brian was awesome- both in diagnosing and ultimately repairing our dryer. They’ve also fixed our washer in the past As well. We would and will request them again. Great job!!!
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They did a great job – came when promised, quickly fixed the problem and great rates. Definitely recommend highly.
Service: Repair stove / cooktop / oven
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Thank you so much for the kind words and 5 stars Patty!
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We just Moved here from Nyc We have a warranty with one god Beyer ApplianceWe have a warranty with ONEGUARD who send out someone to fix my Jenn air Refrigerator it’s a high-end model the first company that came here said there’s nothing …
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Thank you so much this AWESOME review Robert! We appreciate your feedback!!
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Robert came out Friday morning to repair a dryer that was vibrating and making a racket. He was on time and professional. He thought he solved the problem, but twice said his labor was guaranteed. After one load the noise came back and I …
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Thank you for your review. We'll let your Robert know.
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They got to us the next day after calling in and fixed our dryer in under an hour. The repair tech communicated well and explained what he was doing. I appreciate his professionalism and speed. Beyer was sent out through our home warranty …
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Ice maker now works fine.
Service: Repair freezer
Response from
Thank you so much Kathy!
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Brian was excellent. He identified the problem, ordered the parts and finished the repair in a timely and professional manner. Thanks
Service: Repair washer
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Thank you so much Diane. Brian is an amazing technician and I will make sure he is recognized for your review. Thank you again!
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Although it took 3 days from the time I requested service, to the time a technician was able to come to my home, I’m very satisfied with their service. Our technician was prompt and got my dryer back in working condition. I’ll definitely be…
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I was very happy with the service I received. He let me know ahead of time for his arrival, was pleasant and showed me exactly what was wrong with my stove.
Thank You
Heather Appel
Service: Repair oven
Response from
Thank you so much Heather!!!!
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Service man was GREAT --- listened to our concerns and stated would not leave until he found the problem and fixed it ... and HE DID ! Had 2 previous people look at it and all they could say – it was our soap we were using ---- was not the …
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Our technician, Tu, came out after another company was unable to find the problem with our refrigerator. He is knowledgeable, caring and thorough. A part was ordered and Beyer Appliance even scheduled our next appointment before the part …
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very professional and knowledgeable washer was repaired in timely manner and works better then before! was grateful that tech (Andrew) followed CDC guidelines and was safe – definitely recommend Beyer / Andrew
Service: Repair washer
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Writing to comment on your service and your excellent Technician. Went through One Guard to request service on our microwave. Brian diagnosed the problem quickly, arranged for the needed part, and did an excellent job installing the part.
From Alexis on the phone to Drew in the field BEYER Appliance earns their “A+” BBB rating each and every time they service our appliances. American Home Shield Certified as well. We will always INSIST that they are sent out by AHS fo fix …
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Brian was spot on knowledgable no mess and quick
Which kinda made me sad cuz he is pretty hot taboot
Service: Repair washer
Response from
Thank you for the 5 stars Dana!!
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We have about a 12 year old Viking refrigerator. We had a few issues with the freezer and temperature control. There is not much help online for Viking product. RJ from Beyer appliance was able triage and order parts. This was during COVID…
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Thank you so much John! I will make sure Rj is recognized for your review! Thanks again!
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My washer broke the week of Thanksgiving and they were able to navigate busy holiday scheduling to get us fixed up in 1 visit. Tu, the repair technician, was clean working, polite and came prepared with everything needed to get the job done…
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Blake, thank you for letting the community know how we did!
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Very knowledgeable and professional service tech came to our home to repair dishwasher. He did a wonderful job making certain everything was operating perfect. I highly recommend Breyer Appliance.
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Tu arrived Covid protected, clean and neat and courteous. I watched as he carefully disassembled the refrigerator and explained what and why he was doing it. He showed me the broken and new parts and their function. I was impressed how …
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Thank you so much Gail! I appreciate you letting the community the AMAZING job Tu has done! Thanks again!
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in and out in twenty minutes with replacement ice maker. Professional and courteous. My tenants were impressed.
Services: Repair washer / dryer, Repair refrigerator / freezer
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Thank you for the 5 stars Sheldon!
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Great service and it was repaired quickly. He was knowledgeable, professional and followed CDC recommended guidelines. I recommend Beyer Appliance Service.
Service: Repair washer / dryer
Response from
Thank you for the 5 stars Dalila!
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Drew was amazing! Polite, knowledgeable, and efficient for my duet washing machine. He gave me pointers for in the future to keep it running in tip top shape. I will request Drew for any future appliance needs. Thanks Drew!
Service: Repair …
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Thank you so much Betty! Drew is an amazing technician! I will make sure he is recognized for your review! Thanks again!
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Tu helped fix a wiring issue in my stove. He was very friendly and informative, he found the issue in less than two minutes and promptly fixed it. Then explained the issue and made sure the entire stove was working. I’m beyond happy that I …
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Thank you so much for your review Amanda! Tu is an amazing technician and very knowledgeable! I will make sure he is recognized for your review. Thank you again!
via
Brian worked until 6:00 on Friday to get it finished. Great job
Service: Repair microwave
Response from
Thanks for the 5 stars Randy! I will make sure Brian is recognized for your review! Thanks again!
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He was very professional and listened what I had to say. And I was so happy with his work. Thank you so Much. I forgot to mention his name Good Job Hutch!!
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Angela thank you so much for this awesome review! He is an amazing technician and we are fortunate to have him on our team. I will pass this along to Hutch.Thank you again
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Beyer Appliance and their repairman Robert are the best around!!! While my washer was not easy to repair Robert worked his magic with a very positive outcome. I would definitely recommend them!!
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Service was great, my only objection was it took a week to get the part in to replace.
Service: Repair washer
Response from
Thank you for the review Larry! Parts have definitely been affected throughout this pandemic and we understand the frustration waiting for your repair. Thank you for you patience.
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Repairman TU was professional and took time to explain problem. He’s a nice man and I recommend him. Thank You for everything Mr. TU
Service: Repair refrigerator / freezer
Response from
Eduardo, Thank you so much for your kind review. I will make sure Tu is recognized for this review. Thank you again!
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RJ did a great job and was very helpful. We have had Breyer before for refrigerator assessment. Our home warranty company denied repair.
Service: Repair stove / cooktop / oven
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Thank you so much Dennis! We appreciate your feedback! Please let us know if we can assist with anything in the future. Thank you again.
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Our service guy was named TU he was fabulous he was in and out super courteous . Love his work ethic thank you for TU!!!!
Thanks Penny
Service: Repair refrigerator
Response from
Thank you so much Penny! We appreciate you letting the community know how we did! Thanks again!!
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Although, it took awhile because of parts being ordered, Tu came and did a very good job. My dryer sounds good and hopefully the door to my refrigerator will work properly. Tu took alot of pride in his work. He is a worker you can be proud …
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Thank you so much for the 5-stars Bobbi!
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Friendly repair-person came over and fixed the problem. Simple and easy process.
Service: Repair refrigerator
Response from
Thank you so much Wesley for the 5 stars! I will make sure to share your review with our amazing staff, Thank you again!
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Brian replaced a washer motor for us.He was very knowledgeable & professional & friendly. He is a great asset to your company. We really appreciated the call ahead.
Brian did great replacing the clutch on our washer. He believed it might have to go into the shop to get fixed but tried anyway. He was able to do the work himself at our home. So happy to have the washing machine working again.
Service: …
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Thank you so much Michael we appreciate your feedback! Brian is an outstanding technician and I will make sure he is recognized for your review. Thank you again!
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I have had Tu from Beyer Appliance repair come out a couple of times. Once to fix my ovens that were not heating properly. Today he came out to deal with an issue with my refrigerator. When I call for service everyone is very friendly and …
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Thank you so much Linda! Tu is an amazing technician and employee, I will make sure he is recognized for this review. Thank you again!
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We had Andrew come out to our house to repair the dryer and he was on time, very courteous, as well as efficient! I would definitely recommend them friends and family in need of service!
Service: Repair dryer
Response from
Thank you so much NIck for letting the community know the awesome job Andrew did! We appreciate your feedback, Thanks again!
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Tech came earlier than what was originally promised. Repaired my freezer handle quickly and competently. I am very pleased and satisfied with Beyer Appliance. I highly recommend them to all.
Service: Repair refrigerator / freezer
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Thank you Sylvester for taking the time to let us know how we did! We appreciate the 5 stars! Thanks again!
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TU from Beyer appliance was great! Super friendly, professional and courteous. Thanks for such a great experience.
Service: Repair freezer
Response from
Thank you so much Dave! Tu is an amazing technician and we are fortunate to have him on our Beyer team! Thanks again!
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Exactly what I need in a repairman. We had Jesus as our repairman on a refrigerator. He called to let us know he was on the way. He was very courteous, explained the problem and repair, and was very professional. He returned once the parts …
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Thank you so much Keith! We appreciate your feedback, Jesus is a valued employee and I will make sure he is recognized for your review. Thanks again!
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They were very knowledgeable and professional. I will definitely call them again.
Services: Repair refrigerator / freezer, Repair washer
Response from
Thank you so much Liza!
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Tu was very good and went above and beyond. Beyers was responsive to my needs and as it wasn't an emergency, their response time was appropriate.
Services: Repair refrigerator, Repair freezer
Response from
Thank you Sandy! Tu is an amazing technician, we appreciate you letting us know the great job he did. Thanks again!
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Robert K. just left. He was here on time, and did the repair we needed in short order. He came with the parts we needed. He was polite and personable.
I don't know how you could improve on this service. Thank you, Robert K. and Beyer …
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Response from
Thank you Dean! We appreciate you letting us know the great job Robert did! Thank you again!
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My repairman Brian was very professional with great customer service. My washer was not draining water from the washer bin. He explained the problem and fixed it in a flash. I would definitely recommend this company (and Brian) for any …
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Thank you for the 5 stars! We are happy to hear the great job Brian is! Thank you again!
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Jesus was extremely professional, polite, and efficient. He was able to diagnose the problem in literally one minute. My wife and I were very impressed by his overall customer service ! Give this man a raise !
Service: Repair refrigerator…
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Response from
Thank you Aarron for letting the community know how we did. We appreciate your feedback.
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