From 604 reviews
Thank you Tu for replacing my fridge compressor. You were professional and on time and you knew what you were doing.
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We are at that phase where the wheels start to “fall off the bus” or, in this case, appliances. Today, we needed a fan to be replaced in our fridge. Tu was our tech and he was great. He took the time to get all the ice that had built up in …
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Thank you so much!
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Wow! I have nothing but great things to say about this company. First my washer was not draining. I called the office and Jessica was fabulous at getting my repair scheduled quickly. Brian the technician was out to home the very same day …
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Thank you so much for the letting the community know the great job we did! I will make sure Jessica and Brian are recognized for your kind review! Thanks again!
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This is the first time we’ve needed a service like this but Beyer’s was incredibly responsive, reliable, and customer service oriented. I can’t rate the value or quality of the components, at this time, as we have just received the repair. …
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Thank you so much for the 5 stars Mishel!
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Impressed with the ability to get quick service for my washing machine. The service technician was polite and very efficient repairing the problem with the washer.
Service: Repair washer
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Thank you so much for he 5 stars Brian!
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Our Home Warranty company Fidelity National Home Warranty set us up with Beyer Appliance Service, Inc. We have had top notch service from the beginning to the end. The girls in the office are quick, responsive, friendly and really work hard…
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Thank you so much for the 5 star review!
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I used Beyer Appliance to come out and service our Fridge and Freezer, and OMG Tu is the most AMAZING rep ever! He is so professional. He is so friendly. He did beyond Amazing. I will not go anywhere else to get service. If you use this …
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Thank you so much Holly! I have to agree that Tu is an amazing technician! i will make sure he is recognized for the great job he did! Thanks again!
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Tu was the best Beyer has fixed a few things through our home warranty I have had 2 other companies come out about my fridge they knew right away what it was best company!
Services: Repair refrigerator, Repair refrigerator / freezer
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Thank you so much Cyndi! I will make sure Tu is recognized for the amazing job he did! Thanks again for the 5 stars!
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Hugo, their technician is excellent, very polite, professional and he knows what he is doing. Overall, we are very pleased with this company
Service: Repair washer / dryer
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Thank you so much for the 5 stars Daniel! I will make sure to share your amazing review with my team and make sure Hugo is recognized for the great job he did! Thanks again!
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I had Robert from Beyer Appliance Service in today to fix our oven. I would highly recommend Robert as he was professional, skilled, and just a really nice person. It was a great experience and I would use this company and Robert anytime! …
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Thank you so much for the 5 stars Katherine! I will make sure Robert is recognized for the great customer service he provided you! Thanks again!
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Called and they scheduled a morning appointment for the next day. Hugo called before he came and let me know he was about 30 minutes out. Arrived on time and got right to work. Diagnosed the issue and replaced the drain pump. He tested …
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Thank you so much Dennis! I appreciate you letting the community know we met your standards in customer service! I will make sure Hugo is recognized for the awesome job he did! Thanks again!
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Jesus the Technician was the epitome of professionalism. I called at 8:04am in the morning, dispatch asked if I'd be home between 10am & 2pm. 9:13am he called me to let me know that in 25 minutes he would be arriving!!! Which was well …
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Kellie, thank you so much for the 5 star review! I am so glad our service has met your expectations! I will make sure to share your kind words with my team! Thank you again!
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Beyer Appliance has been a breath of fresh air in fixing my appliances through my home warranty. I especially would like to give kudos to the technician Robert. He went above and beyond his service today! He fixed my cooktop and then after …
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Thank you so much for the 5 stars QT Pie! I will make sure Robert is recognized for the awesome job he did! Thanks again!
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I can’t say enough good things about Beyer Appliance and the technician that came out to repair our washer. We’ve had absolute nightmares with other companies AHS has assigned us, however, this was everything we could have hoped for! Beyer …
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Thank you so much Meggin for the 5 stars! Customer satisfaction is our main goal and I can not wait to share your thoughtful review with my team! Thanks again!
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Our refrigerator started making a terrible noise and our home warranty company utilized Beyer Appliance Service for the repair. Beyer sent Chris, who was absolutely amazing. He was kind, courteous, and professional. He sent us a text …
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Thank you so much S Grimes for the 5 star review! I will pass this along to my team and make sure Chris is recognized for the great job! Thanks again!
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Mark was efficient, timely, honest and professional. Great service offered. Thank you Mark!!!
Service: Repair dishwasher
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Thank you so much Marilisa! I will make sure Mark is recognized for your review! Thanks again!
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Our home warranty company scheduled our repair with Beyer and I am so grateful! We had the pleasure of Anthony & RJ both coming to our home for 2 different issues; they were both professional, communicative, and most importantly …
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Thank you so much Helen for this wonderful review! We do have an outstanding team here and I appreciate you taking the time to let the community know your experience. Thanks again.
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Tu arrived on time and was extremely professional. He was able to troubleshoot and fix our refrigerator in less then an hour! And he had all the parts available without having to order them. I would highly recommend using this company and I…
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Thank so much for the 5 stars Sierra! I will make sure Tu is recognized for your review and the great job he did! Thanks again!
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This is the second appliance company my home warranty sent out and I was so impressed with their service I had to write a review. They worked with my work schedule to schedule appointment. The service man, Robert sent me a text message and …
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Thank you so much the 5 stars! I will make sure Robert is recognized for this amazing review! Thank you again!
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October 25 2021 I had Brian as my repair man to fix my dishwasher. He was very professional and diagnosed the problem very quickly. He made the repair very quickly and my dishwasher works again! Thank you Brian
Service: Repair dishwasher
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Thank you so much Mitchell! I will make sure Brian is recognized for your review! Thanks again!
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TU was very professional and told us the problem right away! He was able to get the part and fix the fridge in about a week. Highly recommend!
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Thank you so much Breanna!
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Brian is amazing! He had my dryer up and running in no time. Office staff was very friendly and helpful as well. Thank you for such great service.
Service: Repair washer / dryer
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Mariana, thank you so much for letting the community know the great experience you had using Beyer Alliance Service!
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Tu was so knowledgeable and order the part right away. He came back and repaired the freezer. TU showed me the difference between the old and new parts. Thank you TU and Beyers for great service .
Service: Repair refrigerator / freezer
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Thank you so much for the 5 stars Debbie!
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Robert was outstanding! He made heroic efforts to repair the waterline on my built-in refrigerator and it works like a charm. He was on time, took care of my wood floors and property and was very knowledgeable and extremely polite. I'm …
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Thank you so much Carol! Robert we agree! Robert is outstanding and I will make sure he recognized for your review! Thanks again!
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Tu was great! Punctual and quick!
Service: Repair freezer
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Thank you so much for the great review Zachary!
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Serviceman Tu professional-knowledgeable-efficient-kind & cleaned up after work completed.
Service: Repair refrigerator / freezer
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Thank you so much Sandra! I will make sure Tu is recognized for his 5 star service! Thanks again!
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Very professional and knowledgeable. I have used him twice.
Service: Repair refrigerator / freezer
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Thank you so much for the 5 stars Donna! We appreciate your continued business! Thanks again!
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Russell fixed my my dryer so quick! He was super nice and professional! So happy with my experience. Thanks
Service: Repair washer / dryer
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Thank you so much Brianne! I will make sure Russell is recognized for the awesome service! Thanks again!
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Mark Carson is an outstanding technician. Professional, timely and an excellent problem solver. It was a pleasure dealing with him.
Service: Repair washer
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Thank you so much for this awesome review Anita! I will make sure Mark is recognized for the fantastic job he did! Thanks again!
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Both RJ and Guillermo were total professionals who cared about doing a great job. Both were pros who knew their trade and did it very well!
Service: Repair washer / dryer
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Thank you so much for the 5 star review Mike!
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Wow Tu was amazing. Walked me through everything step by step, assessed the damage and was able to repair it on the spot! Will defiantly use this company again and again and request Tu!
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Thank you so much Jodie! I will make sure Tu is recognized for your review! Thanks again!
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We had Anthony work on our refrigerator. He was courteous, professional and on time. He was very patient with us and answered all our questions. He even went out of his way to explain mechanisms and work done in great detail. Great job! …
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Thank you so much Carlos! I will make sure Anthony is recognized for your review! Thanks again!
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Tu did a Great Job, was most knowledgeable. Knew what the problem was and how to correct it properly. No short cuts, repaired so it will last.
Thank-you Tu.
John Hobbs
Service: Repair refrigerator / freezer
Response from
Thank you so much for the 5 stars John!!
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Highest praise from me is that a company did a competent job with no drama. Technician fully explored the problem in respectful manner. Technician called when he was 15 minutes away, arrived well within the block of time allotted. I will …
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Thank you so much Charlotte!!
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We purchased a refurbished washing machine from them that came with a 6 month warranty. After using it a couple times we noticed it wasn't wringing that clothes well during final cycle so, I called them. A technician came the next day and …
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Many thanks to Hugo, our repairman for a job well done! He was super professional, knowledgeable, efficient and very communicative. Five stars, for sure!!
No complaints!
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Thanks Russ! That is definitely what we like to here! Thanks again!
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Tu (our repairman), was very professional and communicated well... I would recommend.
Service: Repair refrigerator
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Thank you so much for the 5 stars Mac!
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Tu is an excellent representative of this company! He immediately diagnosed my problem, had the replacement part with him and solved the issue in record time!,
Service: Repair refrigerator
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Thank you so much Cathy for this amazing review! I will make sure Tu is recognized for the 5 star service! Thanks again!
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I had a problem with my oven and refrigerator. When Tu showed up, he was professional and knew exactly what he was doing. He figured out what parts I needed. When he came to install the parts, he was clean, organized, and professional. Both…
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Maryam, thank you so much for this wonderful review! I will make sure Tu is recognized for the 5 star service he provided! Thank you again!
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Very nice on phone and came on time.
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Thank you so much JoAnne for the 5 stars!!
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Fortunately, we were assigned Tu to come and fix our fridge. Not only was he professional and on time but also so friendly and answered all our questions. When he was done he made sure the place looked as it was before starting his work and…
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Thank you so much Gabby for this kind review. I will make sure Tu is recognized for the great job he did! Thanks again!
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One of your technician, Hugo did super job repair our LG dryer. He was very personable and was very clear on what he needed to do.…
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Tu was super profession and went above and beyond to repair my refrigerator. He stayed behind to ensure the replacement parts worked properly and was extremely professional.
Service: Repair refrigerator / freezer
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Thank you so much for the 5 star review Todd!! I will absolutely make sure Tu is recognized for the great job he did! Thanks again!
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almost hard to believe that this company is a vendor for Home Warranty's. Excellent, professional service from the folks doing the scheduling to our tech, Mr Tu. First rate. Thank you.
Service: Repair dishwasher
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Thank you so much for the review Jeffrey!
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This company had to redo the work that was performed by another company. Steve came out and immediately recognized the problem from the previous repair. He took time to explain to me why it failed and how to prevent it (ice buildup). I …
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Tu was so nice and thorough! He even called to check
Up on if the warranty would cover. I have not experienced such professionalism with an appliance repair contractor in a long time. Thank you Tu 🙏🏻 You are an asset to your company!
…
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Thank you so much for this amazing review! We appreciate you letting the community know the great job Tu did! Thank you again!
via
Tu replaced our compressor and was great. Very professional and knowledgeable. He knew right away our compressor went out and told us that it was under warranty as well! Thank you for your great skills and commitment to customer service. …
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Thank you so much Steve! I will make sure Tu is recognized for your review! Thanks again!
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Our service repairman Tu was amazing. He was on time at the beginning of service window. He was friendly and made our refrigerator work until necessary part could be ordered and shipped. He saved our family from living out of coolers. Would…
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Thank yo so much for the 5 Stars Sharon!
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Tu was excellent when trying to fix our refrigerator. He was perserverant as he had to try many different things to get it to work. He saved us from having to get a new refrigerator. Thank you Tu. Much appreciated.
Service: Repair …
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Thank you so much for your review Wesley. Please let us know what we could have done better to make it 5 stars for you! Thanks again!
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Home warranty company sent Beyer out to take a look at our refrigerator. Tu was fantastic. He diagnosed the problem immediately and got the part ordered. New part came in and he promptly came back out to install it. I highly recommend …
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Thank you so much Brian for the 5 star review! Tu is an amazing technician and I will make sure he is recognized for your review! Thanks again!
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The gentleman was courteous and told us all what part it was it came back in he came in in less than 20 minutes it was in fixed and then he was out the door great job thank you very much.
Service: Repair refrigerator
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Thank you so much Mike!
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Jesus was great and professional! Thank you so much for getting my dishwasher back up and running so quickly and easily!
Service: Repair dishwasher
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Bianca thank you so much for your review! I will make sure I pass this along to Jesus and he is recognized for the great job he did! Thanks again!
via
I opened a claim with my home warranty company for my ice maker, they assigned Beyer. Beyer called to set up the initial appointment quickly. RJ came out and found the issue and got the parts ordered. Within a few days parts were in and …
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Tu is a rockstar. He tracked down the problem to our built in microwave and fixed it in no time. (parts took a while-but that's life). He's definitely an appliance Ninja!
Service: Repair microwave
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This is an awesome review! Thank you so much William! Tu is absolutely a rock star here at Beyer. I will make sure he is recognized for the great job he did! Thanks again!
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Russell was out today and fixed my Samsung dryer. Fixed in no time and made sure his work area was clean before leaving.
Good conversation and quality guy.
Will repeat business when needed, and request him. Give that man a raise lol
Service…
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Thank you so much for your review Derek! I will make sure I pass this along to Russell and he is recognized for the great job he did! Thanks again!
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Brian, what a great Tech. ! he took his time to explain in detail what the problem was with my dryer. He is very knowledgeable and reliable. I am very satisficed how this company handled my problem and the service they provide. For sure I …
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Thank you so much Miguel!
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Steve rapidly diagnosed the problem with the freezer's ice maker. Photographed it; ordered the necessary part; scheduled the return visit; removed the bad part; installed the new part and the new ice maker immediately filled itself and …
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Thank you so much for the awesome review Rick!
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Mark was on time, friendly and knows his business.
He quickly diagnose the problem had the replacement parts on hand and had our stove up and running.
We are extremely satisfied with the work that was performed and would highly recommend …
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Thank you so much for the 5 stars Blaise and letting the community know the great job Mark did! I will make sure he is recognized for your review. Thanks again!
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The tech was very professional and on time. TU had my ice maker up and running in minutes. Nice to know there is still people that care about customer service. Thank you Beyer and Tu.
Service: Repair refrigerator / freezer
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Robert thank you so much for your review! I will make sure Tu is recognized for your review! Thanks again!
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My Warrenty company told be I would hear from Bayar and did so within one day. Tony one of their senior guys came the next day was on time and found the smallest of plastic screws in the engine that was causing the problem – he was polite …
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Thank you so much Steve for letting the community know the great job Tony did! I will make sure he is recognized for this review! Thanks again!
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Very prompt service. Service man was courteous and neat. He really knew what he was doing and fixed the dish washer perfectly.
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Contacted Beyer appliance because my refrigerator wasn’t working. Tu quickly came out diagnosed the problem. Once the parts came in, Tu returned and repaired it, like new. I’ll definitely be referring Beyer appliance repair to all my family…
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Thank you so much James for the 5 stars! Tu is an amazing technician and I will make sure he is recognized for this review! Thanks again!
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Excellent customer service and communication!! Professional technician sent to our home. Highly recommend!!
Service: Repair dishwasher
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Thank you so much for the 5 star review!
via
I can not speak highly enough about Brian and his repair of my washer. He was fast, efficient, friendly, and knew right away what part needed to be ordered. He came back and installed it a day later,. Talk about great customer service.
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Thank you so much Cheryl for the 5 stars!! I will make sure Brian and my staff are recognized for your review. Thanks again!
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This interaction is from today:
The tech assigned to fix my dishwasher is named Hugo. He was able to fix my dishwasher in no time! But even better than his skill and knowledge was his attitude and professionalism. He was really nice, great …
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Paul, thank you so much for taking the time to let us know the great job Nicole did! I will make sure she is recognized for your review! Thanks again!
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TU showed up right on time and got to work immediately. He quickly diagnosed the dryer issue, made the repairs and re-assembled the dryer. He took the time to explain the problem and what he did to fix it. So glad I pushed the warranty …
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Thank you so much Matthew for this awesome review! Tu is an AMAZING technician and I will make sure he is recognized for your review! Thanks again!
via
This is an amazing company. I was in a very difficult spot it getting my washer fixed. Prior to Beyer Appliance Repair coming out I was at work with my warranty company, two vendors that promised to come do the work and didn't. I walked …
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Thank you so much Robert for letting the community know the great job Russell did! I will make sure he is recognized for your review! Thanks again!
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Andrew was was very polite cleaned up after himself as he was done he was very professional he found the leak that the first company that was in my house swore that there wasn't one so I'm extremely pleased with these folks you want to give…
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Thank you so much Tony for letting the community know how we did! I will make sure Andrew is recognized for your review! Thanks again!
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Our dryer stopped heating up and wasn’t working and we couldn’t figure it out. Jesus came out and absolutely tore my dryer apart. All I heard was drilling, whirring, parts shuffling around. I saw parts in the hallway coming out and just as …
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Thank you so much Angel for this awesome review!! I will make sure Jesus is recognized for this review. Thanks again!
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My technician was Tu. Fast, efficient and professional. Great job Tu!
Service: Repair refrigerator / freezer
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Thank you Helen for letting the community know the great job Tu did! I will make sure he is recognized for your review! Thanks again!
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Just wanted to let you know that Tu took care of my freezer a few weeks ago. He was fast and efficient. Problem solved!! Great job Tu.
Our ice maker was leaking water and it froze the ice maker. Our service technician was Tu, and he worked on our freezer. He came masked up, didn’t even have to ask, which we appreciate since we have someone who is immune compromised in the …
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Thank you so much Gregory! Tu is an outstanding technician and I will make sure he is recognized for your review! Thanks again!
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We found Beyer through our home warranty company. We had a different company “working” on our refrigerator. It’s been broke since February. Our experience with Beyer was amazing from their communication, to scheduling to the men who did the…
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Thank you so much for your review Debra!
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couldnt be happier with Beyer
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Thank you so much for the 5 stars Ken!
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Anthony has been here twice for repairs. First on the freezer, second on the cooktop. Both times Anthony did an excellent job on complicated repairs. I highly recommend Anthony and Beyer Appliance.
Services: Repair freezer, Repair stove / …
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Thank you so much Ann! I will make sure Anthony is recognized for your review! Thank you again for letting the community know the great job Anthony did!
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Tech Mark came today for a scheduled appointment on a dishwasher. On time, very professional, and did an excellent job!
Repaired ice maker. Terrific experience with repair done by TU. A real people person that understands his trade and what it takes to satisfy a customer.
Services: Repair refrigerator / freezer, Repair freezer
Response from
Thank you so much Ken! I will make sure Tu is recognized for your review! Thanks again!
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The technician (Trinidad) did an excellent job of explaining & completing the repair. He was very professional & personable.
Service: Repair refrigerator / freezer
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Thank you so much Barbara! Trinidad has been with us over 25 years and is such an amazing technician. I will make sure he is recognized for your review! Thanks again!
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Their service was fast and friendly. I would call them anytime I needed a repair.
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My home warranty company often used Beyer appliance when things aren’t working correctly. They don’t always use Beyer but when they do I always know I am getting quality work and excellent customer service. Their techs are amazing. My …
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They are always very nice and they are trying to fix the problem but unfortunately they have not correctly diagnosed it. Maytag is the worst appliance.
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Exceeded my expectations on evaluating my washer. From the technician to the office personnel, very professional and helpful. In the future I will be calling them when needing a appliance repair!! The customer service is great!!
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Thank you so much Kathi for letting the community know how we did!
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Very professional, would recommend.
Service: Repair refrigerator
Response from
Thank you so much for the 5 stars Brandon!
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Trinidad did an excellent job. The washer runs better than it ever has, and doesn't leak! Thank you again AHS and Beyer!
Service: Repair washer
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Your service, your technician and your follow up is fantastic!!!
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Very professional technician shared the issue of why my microwave leptons tripping fuses and even showed me the part he replaced!
Service: Repair microwave
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Thank you so much Patty! I appreciate you letting the community know how your service went. Thanks again!
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Professionalism, technicians are friendly.
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Jessica is a true professional who takes pride in her employment! She was the voice of reason from Beyer Appliance Repair! She took the time and listened to my concerns.
Leading by example is a great trait and hopefully, others within her …
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Response from
Thank you Dan. We are proud to have Jessica on our team here at Beyer Appliance. I will make sure she is recognized for your amazing 5 star review! Thanks again!
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Brian was here today to repair dryer and to give maintenance to washer and dryer. He was polite with great customer service. Really great guy and service provided!!
Service: Repair washer / dryer
Response from
Thank you Yasmin! Brian is an amazing technician. I appreciate you letting us know how your service went, I will make sure he is recognized for this review. Thanks again!
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Very professional and thorough.
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Thank you so much for the 5 stars Dennis and letting the community know how we did!
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Friendly and quick! Thank you Beyer , dryer works great.
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I absolutely love this company for one reason; the technician Jesus! This gentleman has an outstanding personality and his skills and service are second to none. I highly recommend him and Beyer Appliance Service!
Service: Repair freezer
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EXCELLENT!!!! Thank you for doing a great job!
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Thank you so much Linda! It is our pleasure to serve you! Thanks again!
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The light stayed on in the refrigerator. This problem was addressed a year ago by another repair service, who did little and the issue returned.
The tech from Beyer Appliance, Tu C. came out and solved the problem with new parts. Tu C. was …
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Thank you so much Tom for your review! Tu is an amazing technician. I will make sure he is recognized for your review. Thanks again!
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We are very please to have dealt with Beyer Appliances Services. Mr.Tu is a very serious and knowledgeable professional. He came to our house,and even tough his list was great, his attitude and work ethics were to be admired. Thanks Mr. Tu
…
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Thank you so much Carlos for this AWESOME review! Tu is an amazing technician and I will make sure he is recognized for this review. Thanks again!
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The representative Andrew was polite, knowledgeable and clean. I was very happy with the work he did.
Service: Repair washer
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Thank you so much Kathy! Andrew is an AMAZING technician and I will make sure he is recognized for your review! Thnanks again!
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Our dryer broke...We contacted American Home Shield and BEYER APPLANCE responded immediately! Andrew was totally professional, completely thorough and was able to turn around the repair within 24 hours! I believe he went out of his way to …
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Jackie thank you so much for your review! I appreciate you letting the community how we did! Thanks again!
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RJ! What a wonderful technician! Very knowledgeable, very informative! He gave us all kinds of tips on top of fixing our gas oven! I won’t have anyone else to fix anything-just RJ!
Service: Repair stove / cooktop
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Victoria I could not agree more! Rj is an AMAZING technician and I am proud to have him on our Beyer team! Thanks for the review!
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My refrigerator required service to fix a temperature alarm problem. The technician who performed the service was proficient in his trade, competent, courteous and prompt. Beyer Appliances office personnel were also courteous and …
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Thank you so much for your review Ram! I appreciate you letting the community know how we did! Thanks again!
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