From 72 reviews
I had Steve out to service my stove. I had two of my burners not heating right. Steve came out and fixed my burners, they actually have never worked better!! I would absolutely refer Beyer Appliance and Steve!! Thank you so much for your …
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I highly recommend Beyer. Steve has been to my house a couple of times since my wife and I moved into our new home and has helped us get the refrigerator (ice maker / filter) properly running, as well as, checked out the microwave and …
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Diamond respectfully answered all of my questions that I had about my washer. It was a pleasure to speak to her! I felt welcomed right away. Thank you for your best customer service. 👍
Response from
Thank you Desirae! We agree! Diamond is a pleasure to have on our team! Thank you again for taking the time to let the community know the experience you had with Beyer Appliance!
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Trinidad was sent to install the parts ordered by a different tech on a prior visit. He found that my dryer problems were due to a completely different issue. He handled the situation very professionally and even took extra caution to …
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Thank you so much for your review! Trinidad has been a valued employee of the company for over 20 years! We are proud to have him as part of our Beyer Team! I will definitely make sure he gets the recognition he deserves! Thank you again!
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The employees of this company are wonderful. They get everything done in a timely manner and they really care about customer satisfaction!!
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Thank you Misty! The staff works very hard to provide the best customer service, We appreciate you taking the time to leave us a review! Thank you again!
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Thank you Beyer Appliance for all your hard work! Let me first start off with the office staff. I spoke to Molly and Nicole throughout my entire process. They were informative and so sweet, they kept me updated and even called me with …
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Thank you so much Mandy! I could not wait to share your review with my staff, You absolutely made their day! Thank you again!
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Great service. RJ was able to figure out and fix the problem in less than 30 minutes on my fridge. He was really knowledgeable about appliances and went above and beyond by giving me with information and helping me clean it up.
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Thank you Leon for letting the community know how we did! We can't wait to share this review with RJ! Thanks again!
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RJ from Beyer is the epitome of customer service. Our fridge was out and he came to fix it.two things he did that I felt was beyond the call of duty was when he was putting the shelves and everything in the fridge he grabbed some of our …
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Thank you Christopher! RJ is a valued employee and we will make sure he gets the recognition he deserves! Thank you again!
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Very professional and solid communication. Scheduler and tech were in sync, and tech was at the house at the early part of the service window. Nice touch and better than I expected.
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Thank you Hilber for this amazing review! Our staff works hard everyday to bring the community the best customer service possible. They will be thrilled to see your review! Thanks again!
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They responded shortly after they were contacted. The gentleman that came out was very professional and knowledgeable. My washer was fixed right away. Thank you!
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Thank you so much for taking the time to write this review Michele! We appreciate you sharing the experience you had with Beyer Appliance Service!
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Jesus was pleasant and knowledgeable – explained the issue and repaired the cooktop with one quick visit.
Previous service company had been here seven times with zero resolution.
Thank you Jesus and thank you Beyer Appliance Repair!!
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Thank you so much Rita! We put customer experience and satisfaction as our priority! Our staff will definitely be happy to read what you wrote! Thank you again!
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Dan and team are great to work with – very customer-centric! Nicole was absolutely a pleasure to deal with, and she answered my questions patiently and completely (on a Saturday, no less)! They give you lots of options to best address your …
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Thank you for taking the time to let us know how we are doing Wallace and for choosing Beyer Appliance Service! Let us know if there is anything we can help with in the future!
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Jesus came out and quickly determined that our oven control panel was no longer working. He originally thought that it could take up to 3-5 business days to order the part and install it. Instead he looked up the closest warehouse (6 mi …
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EXCELLENT service!!!!!! RJ is amazing and if you can request him, I highly suggest you do. This is my second time using them and they truly are professionals and the very best!
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This review is based solely on Jesus D’s customer service because unfortunately my washer is still not fixed but I’m not sure if it’s due to poor communication with home warranty company or what. I also had another guy come out to “fix” it …
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Quick turn around time and solved the problem. Didn’t have the part that was needed, left and came right back and the stove working! Tech name Tu C
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Our technician was Mr. Tu. He was very knowledgeable about my Samsung refrigerator and gave me clear explanation of his diagnose of the problem. His work was quick, clean, and thorough. I was impressed! Do you have a problem with Samsung …
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Thank you for your review.
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Ty is amazing. We always request him when one of our Viking appliances need to be repaired. Ty is knowledgeable, efficient and friendly.
Response from
Thank you.
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On the Friday before Easter, I discovered that my refrigerator felt warm. I was going to be hosting Easter at my house & I knew I had to get my fridge fixed ASAP! After calling two different places that were fully booked they one referred …
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Response from
Mrs. Smith, please accept our apologies. We reached out to you on Monday and sent our Production Manager Jake out to personally service your refrigerator. Jake has reported back to me that everything is repaired and that the final parts were installed yesterday. Again please accept our apologies, and for allowing us to come back out and make it right. Thank you.
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Beyer Appliance was dispatched by my home warranty company to resolve an issue with my refrigerator. The technician, RJ, was very professional and patient and did a thorough diagnosis. The needed part was ordered and very soon RJ returned …
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Thank you.
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Timely professional knowledgeable service. Far exceeds my experience with a previous company
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Thank you for your comment!
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Timely professional knowledgeable service. Far exceeds my experience with a previous company
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Jesus, the repair technician, went the extra mile to repair our appliance. Great service,
Professional, and he saved us from a much bigger problem. Thank you. Great job!
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Awesome customer service and knowledgeable technician. I had Tu out for my dishwasher thru Oneguard Home warranty, he fixed the issue promptly and even cleaned out my filter for me. Angelic at the office was very nice when she scheduled my …
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GREAT. R.J was on time and FANTASTIC. Very knowledgeable and thorough. He was able to fix the problem with some ingenuity. THANK YOU.
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AMENDMENT : First thing this morning, (less than 24-hours after my review\rant) Dan, the owner called and profusely apologized for my experience . He assured me a new technician would be out to fix the dishwasher or would personally come …
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Response from
Thank you, I truly appreciate you allowing us to make this right, and apologize again.
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Love Beyer Appliance!! I had originally called them last February for my washer and now my fridge has taken a dump. Tu came out same day and my fridge is working great. I did wait 3 days before I wrote a review because I wanted to make sure…
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Thank you.
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An amazing experience! Honest and thorough. I 100% recommend!
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We can fix just about anything.
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The service I got from Beyer much exceeded my expectations. The technician RJ was always on time and was extremely knowledgeable and helpful. After he fixed my refrigerator he made sure all my questions were answered and that everything was…
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Beyer was contacted to fix my fridge, and dish washer. The office staff was always super friendly and my tech, Jose, was awesome. He was knowledgeable, polite and punctual. Great company, will definitely recommend.
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Our oven went out. We were able to set up an appointment to get it looked at the next day. RJ came over and quickly diagnosed what was wrong with the oven. Luckily they already had the part and were able to come back a day later to fix the …
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The only thing that could make this company a perfect 5 stars is if they offered Saturday appointments for us people that work.
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Beyer was setup through my home warranty company. RJ arrived early and quickly diagnosed the issue with the microwave. He was able to replace the broken switch quickly. He was very pleasant to talk with and cared about my experience. He …
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RJ was on time, professional, and pleasant while fixing our fridge. Even with a mix up with parts, he was able to fix same day. Very satisfied with the experience and would recommend him to anyone.
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R J was at my home today to repair my Samsung oven. He is an extremely pleasant man and he did an excellent job repairing my oven. He was quick, efficient and a pleasure to work with.
RJ came by right on time a fixed our oven in a very timely manner. He took the time to teach me how it works and how to troubleshoot it myself. Excellent job.
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Our Tech, RJ was fantastic, I have been in the Institutional Food Service equipment business for 40 year's. RJ is a outstanding tech, took care of problem right on time, parts came in as scheduled.
Alex Vega was on time, polite, professional and incredibly efficient. He found and fixed a shorted wire on my > 10 year old, built in microwave in just a few minutes. I thought I was going to have to buy a new microwave and cabinetry. He …
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This page has great service! RJ was professional, and personable and fixed my dishwasher so quickly. Thank you!
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Tu came out today and repaired our washer that stopped spinning and draining. He was quick, kept me informed about how the testing of the machine codes was going, and confirmed the pump needed to be replaced. He had the part on his truck, …
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Raul did a great job repairing our washer. The office followed up to let me know that due to unexpected staffing issues he was running a little behind but still made it during the window provided. He was able to repair the washer in under …
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Tu has been out to to our home to service our refridgerator and microwave and a few other things. Excellent service and Tu always is professional, friendly and on time! Our home warranty definitely sent us the right company
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Nicole and Tony from Beyer Appliance were awesome! The technician was not able to make the time frame the first visit (which is not normal). Beyer sure made up for it! They came out immediately, repaired my appliance in 24 hours and it …
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Response from
Please accept our apologies. Thank you for taking the time to tell us how we are doing. Our technician was running behind. It is our policy that customers be called if the tech is running behind so that customers can make the decision to wait, or reschedule, unfortunately that did not happen.
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Would have liked to hear back, or have been updated on my parts being arrived and when to reschedule service. The tech Tu was very nice and quick. He was in and out and did an amazing job.
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Thank you Tu! You diagnosed the problem with my microwave in less than 16 seconds; the cooling fan was defective & needed replacing. Although the needed part wasn't on his truck, Beyer called me when it came in (within 4 days), and …
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Tu Was my service rep to fix my stove and he was FABULOUS!! ASK FOR TU! He is smart, fast and does quality repair work! We need more good service out there!
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First off I went through my home warranty and checked the reviews from past customers and was duly impressed.
I spoke with Diamond at the office and she was most helpful and professional.
Jess was my service technician and arrived on time …
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I had Tu and Raul come to my house this morning to fix my washer machine. I gave a 5 star review because both gentleman were very polite, professional and they worked great as a team. They fixed my washer machine within 1 hour and they pre-…
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Warranty company recommended Beyer; RJ was tech, did great job analysis of problem and solved the issue. Even helped clean behind refrigerator (my wife appreciated that). Well done!
Beyer was sent out by warranty company. Technicians were very friendly and knowledgable. Repaired washer and dryer very timely. I would recommend them
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My home warranty used this company, and their technicians were kind, respectful and did the job! They technicians took the time to make sure the wall were not touched as the carried my washing machine up the stairs and assisted me with my …
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After 3 companies coming out previously for my washer in a period of a year and saying there was nothing wrong- or losing my paperwork- I finally got connected with Beyer through AHS. I am so glad I did! They came out, diagnosed my washing …
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This company has superior customer service! They made sure everything was done quickly and correctly. They were very easy to deal with and they were able to complete the job for me in a very timely manner.
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I was referred to Beyer by my home warranty company because I guess I didn't have enough coverage on my fridge. I would recommend this company to everyone. Their staff is very friendly and I appreciated getting a call from the technician Tu…
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I would like to submit a commendation for your excellent tech – Hugo; Hugo was diligent and relentless in pursuing the solution to our issue....While it took several visits and multiple parts to finally fix the washer, Hugo researched and …
read moreService tech was on time, courteous, neat and clean..........Good contact with and from the office to make the necessary arrangements.
He was very professional and got the job done quickly.
Absolutely fabulous service! Very understanding, humble and helpful technicians. Will choose again!
Response from
Thank you for the 5 star review! We hope you pass on our name to friends and family when they need assistance with their products, or when looking for something for their home!
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Had a fantastic experience with Beyer. Everyone from the appointment setter to the technician was friendly and courteous. The service tech called before he arrived and went beyond my expectations. Definitely would recommend!
The tech that came out to look at our dryer was prompt, professional and efficient.
They were great at the follow up.
Dependable service every time we've needed them
We would definitely recommend Beyer Appliance to our friends.
The repairman that came to our house was very knowledgable and very competent.
Great tech! Very professional and fast.
I already sent a very detailed review. Did you receive it?
The repair schedule was easy. Commitments were all met, arrival time was prompt, and repairs were fully done on the spot. The repairman was very well informed and friendly. Several appliances needed repairs and all were performed by one …
read morei had a dryer go out. my homeowner warranty service had beyers contact me. i was contacted immediately with service the next day. very professional tech came out fixed it promptly. knew exactly what he was doing. showed me how far from…
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TECHCIAN was very friendly. He did great job on our waer
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Thank God for our small businesses. America needs more like this
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I had Beyer out today to repair our freezer. I'm shocked because the experience was so fantastic. Justin called on his way (as I had requested), showed up on time, was incredibly polite and answered all of my questions (I had many), and …
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Thank you so much for this review, Jamie, and thank you for using our services – we so appreciate it!
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Great guy that does nothing but top notch quality. . Highly recommended.
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